Everything New Zealand, through its joint venture with Big Red Group, has announced a strategic partnership with FreeGuides. This collaboration aims to significantly enhance the guest experience within the hotel and tourism industry by integrating innovative technology directly into hotel service offerings.
Everything New Zealand Leads with Innovative Collaboration
Everything New Zealand’s decision to partner with FreeGuides underscores their commitment to leading the industry in providing exceptional travel and activity experiences. By leveraging FreeGuides’ cutting-edge technology, which offers a single QR code for accessing various guest services, Everything New Zealand plans to streamline how hotel guests discover and book local experiences, thereby enhancing guest engagement and satisfaction.
Solving Industry Barriers Through Technology
This partnership addresses multiple barriers currently faced by hotels, offering a seamless solution to improve guest services. FreeGuides’ technology enables guests to self-service their activity bookings directly from their rooms, reducing overhead for hotels and improving the overall guest experience. The integration of Everything New Zealand’s vast activities inventory and robust payment infrastructure with FreeGuides’ direct-to-guest technology platform represents a significant leap forward in hospitality service offerings.
A Win-Win-Win Scenario
Matt Morgan, General Manager of Everything New Zealand, commented on the partnership, “Partnering with FreeGuides enables us to effortlessly connect hotel guests with our wide range of experiences, enhancing convenience and value for everyone involved. This collaboration not only strengthens our business but also elevates the guest experience, aligning seamlessly with our commitment to providing exceptional adventures daily, in support of our supplier partners.”
Future Prospects for National Expansion
As both entities look forward to expanding their reach, this partnership is poised to set new benchmarks in how travel experiences are offered within the hospitality industry in New Zealand. By merging technology with an extensive portfolio of activities, Everything New Zealand and FreeGuides are well-positioned to redefine the travel experience, making it more accessible, enjoyable, and personalised for guests
About Everything Travel Group & Big Red Group
In February 2023, New Zealand’s original and premier online tour agent, Everything Travel Group (Est 2004), embarked on a joint venture with the Big Red Group, the largest experience marketplace in Australia and New Zealand. This partnership combines Everything Travel Group’s deep understanding of the New Zealand tourism landscape with Big Red Group’s world-leading travel technology, making bookings easier, more efficient and providing great value to supplier partners across a variety of channels.
agents.everythingnewzealand.com
About FreeGuides
FreeGuides is an innovative platform that revolutionises how guests interact with hotels and their surroundings. Through a simple QR code, guests can access a plethora of services and activities, enhancing their travel experience with autonomy and ease.